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PRIVACY POLICY

Policy updated - 21/04/2025 

 

1. Introduction
Holly Jane Management is committed to protecting the privacy of our clients, artists, collaborators, and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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2. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email, phone number, address, date of birth, and ID documents.

  • Professional Information: Résumés, bios, headshots, portfolios, reels, and casting details.

  • Financial Information: ABNs, bank account details, superannuation info, and tax file numbers.

  • Usage Data: IP address, browser type, website activity, and chat transcripts (where applicable).

 

3. How We Collect Information

We collect personal information through:

  • Direct contact—via phone, email, forms, or onboarding documentation.

  • Our website and secure digital platforms used for agency operations.

  • Third-party service providers, such as TruVital Digital, which hosts and operates features like our AI assistant chat box. This AI chat tool may collect your name, contact details, and inquiry content in order to assist you efficiently.

 

4. Use of Personal Information

Your information is collected and used to:

  • Represent and promote you to casting directors and production teams.

  • Communicate casting opportunities, booking details, and client updates.

  • Manage financial transactions, including commission processing and invoicing.

  • Improve user experience, agency efficiency, and technical services.

  • Comply with our legal obligations.

 

5. Disclosure of Personal Information

We treat all information shared with us with the utmost care. We may disclose information to:

  • Clients and casting professionals when required for representation and job opportunities.

  • TruVital Digital, who support our agency with secure website functionality—including an AI-powered chat assistant that may interact with you and store basic enquiry information to help us respond better.

  • Legal or regulatory authorities if required by law.

 

We do not sell or trade your personal data to third parties. All data shared with external providers is used strictly for agency-related functions and held under strict confidentiality agreements.

 

6. Data Security

We take your privacy seriously. Your information is securely stored using trusted platforms, with access limited to authorised team members. Regular checks and safeguards are in place to protect your data from misuse, interference, or loss.

 

7. Access and Correction

You have the right to access and correct your personal information at any time. To make a request, please contact us using the details below.

 

8. Changes to This Policy

We may amend this Privacy Policy from time to time. All changes will be posted on our website with an updated effective date. We recommend reviewing the policy periodically.

 

9. Contact Us

For any privacy-related enquiries please contact holly@hollyjanemanagement.com

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